INFORMATION NOTICE PURSUANT TO SECTION 13 OF REGULATION (EU) 2016/679 Dear User, In compliance with Section 13 of Regulation (EU) 2016/679 (GDPR), SpotBook informs you about the processing of your personal data in the context of your use of our services. Who will process your personal data? Your personal data will be processed by SpotBook, with its registered office located at Calle der Rector Ubach 25 1-1, 08021, Spain. SpotBook acts as the "Data Controller." You can contact the Data Controller at the following email address: hi@spotbook.app. Personal data may also be processed on behalf of SpotBook by designated "Data Processors," which may include hosting providers, software providers, and other service providers. A list of Data Processors is available upon request. SpotBook has appointed a Data Protection Officer (DPO), who can be contacted at dk@spotbook.app. How and why we will process your personal data? Your data will be processed for specific purposes, including:
1. Sales Purposes
Purpose: Research of new clients, drafting contracts, and responding to inquiries.
Data: Name, surname, email, phone number, city, country.
Lawfulness: Execution of a contract.
Storage Period: 10 years from the date of contact.
2. Marketing Purposes / Customer Experience
Purpose: Marketing communications and customer feedback.
Data: Name, email, phone number.
Lawfulness: Consent.
Storage Period: Until consent is withdrawn.
3. Administration
Purpose: Recruiting candidates and managing customer relationships.
Data: Name, surname, contact information.
Lawfulness: Execution of a contract.
Storage Period: 1 year for recruitment data; 10 years for customer management.
4. Other Processing Activities
Purpose: Maintenance and security of IT services, and business data management.
Data: All personal data.
Lawfulness: Legitimate interest and legal obligation.
Storage Period: Until the end of the intervention.
Data Provision
Providing your personal data is optional when consent is requested. Failure to provide data will only affect the ability to process data for specific purposes.
In cases where consent is not required, providing data is mandatory to comply with legal or contractual obligations.
Categories of Recipients Your personal data may be shared with subsidiaries and affiliated companies, in addition to the Data Processors mentioned above. Automated Decision-Making Process There are no automated decision-making processes involved. Transfers Outside the EU Some Data Processors may transfer your personal data to servers located outside the EU. Not all non-EU countries guarantee the same level of data protection as the EU. By consenting to data processing, you also consent to such transfers. Legitimate Interest of Data Controller
Facilitation in navigation/cookies: Ensures smooth operation of the site.
Maintenance and security of IT services: Ensures proper and safe business operations.
Your Rights You can exercise the following rights by contacting the Data Controller at hi@spotbook.app:
Access: Obtain confirmation of data processing and access to your data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of data under certain conditions.
Restriction of Processing: Limit processing under specific circumstances.
Objection: Object to processing based on legitimate interest or for direct marketing.
Data Portability: Receive your data in a structured, machine-readable format.
Withdrawal: Withdraw consent at any time.
Complaint: Lodge a complaint with a supervisory authority.
This document outlines how SpotBook processes your personal data, ensuring compliance with GDPR and protecting your rights as a data subject.
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